Frequently Asked Questions
Everything you need to know about shopping with Pandora Egypt
What are the available payment methods in Egypt?
We accept various payment methods including Cash on Delivery (COD), Visa, Mastercard, and Valu installments to ensure a seamless shopping experience.
How long does shipping take within Egypt?
Delivery typically takes 2-3 business days for Cairo and Giza, and 3-5 business days for other governorates across Egypt.
Are Pandora products sold here genuine?
Yes, all our products are 100% authentic Pandora jewelry, crafted from high-quality materials like sterling silver, unique metal blends, and 14k gold.
What is your return and exchange policy?
You can return or exchange any unused item in its original packaging within 14 days of delivery, provided you have the original receipt.
How do I find my correct bracelet or ring size?
We provide a detailed size guide on each product page. You can measure your wrist or finger in centimeters and match it to our size chart for the perfect fit.
Do you offer a warranty on jewelry?
Yes, all Pandora jewelry is covered by a 1-year warranty from the date of purchase against manufacturing defects.